Privacy Notice

Who is collecting the data?

The purpose of this notice is to explain the ways in which Avae LLC collects, uses, maintains and discloses information collected from users of the Avae website, or “Site”, and products (http://www.avae.io). This privacy notice applies to the Site and all products and services offered by Avae LLC.

 

What data is being collected?

Personal identification information

We may collect personal identification information from Users in a variety of ways, such as when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for information such as  name, email address, or phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.  We do not collect any information without User consent, and Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities, such as purchasing or downloading software products.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. The purpose of this is to better understand how Users access and utilize the Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

What is the legal basis for processing the data?

Sensitive personal data

Certain sensitive personal data, including information about health, race, politics, or religion warrant special protection and handling, and a legal justification for collection.  We don’t collect or use any of these types of data.

 

How will the information be used?

How we use collected information

Avae LLC may collect and use Users personal information for the following purposes:

  • To run and operate our Site: We may need your information display content on the Site correctly.
  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails: We may use the email address to send User information and updates. It may also be used to respond to their inquiries, questions, and/or other requests. Users can unsubscribe from emails at any time.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Will the data be shared with any third parties?

Sharing your personal information

As a general policy, we use personal information and message data for internal purposes only. We do not sell or rent information about you. We will not disclose personal information or message data to third parties without your consent, except as explained in this Privacy Policy. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

We cooperate with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of the Company, its users or the public, as required or permitted by law.

Electronic newsletters

You may receive emails that include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

 

How long will the data be stored?

As a general matter, the only personal information we store is User name and email address data.  The data is stored indefinitely, unless the user requests we remove them from our database.   We do not collect or store User credit card or payment information.  We use third parties to for payment services and ask our Users to provide their payment information to those third parties in order to purchase products or services from us.  Please check the privacy notices and policies of those third parties (payment is through paddle.com, and licensing through devmate.com) in order to obtain information about the personal information that they collect and store.

Changes to this privacy policy

Avae LLC has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

What rights does do I have to protect my privacy

Your acceptance of these terms

By using this Site, you signify your acceptance of our privacy policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

We don’t currently have any specific privacy settings that may be altered by you to control the level of information that you share with us.  However, your web browser may provide you with tools to manage the acceptance of cookies that we place on your computer.

 

How can I raise a complaint?

Contacting us

If you have any questions about this Privacy Notice or about your privacy rights when using our Site or products, please contact us.

 

This document was last updated on September 10, 2018.