Frequently Asked Questions
Why Purchase a Subscription?
Canvas is designed to not be a static program, it will continue to grow and evolve over time. To be able to bring new features out to you when they are ready, instead of all at once, we believe that the subscription model works best. We don’t want you to request a feature, it be built and ready to go, and force you to purchase a new version because of a feature release.
What happens iF my license Expires?
If you don’t want to renew your license, you can continue to use whichever version of Canvas that you currently have, for as long as you want, but you won’t receive any further updates. If you decide you want to renew at a later date, that’s fine — you’re welcome back at any time.
What other options are available besides subscription?
We are offering a one-time purchase of Canvas. Email us for more information.
What is included in the Individual license?
This license is a one year free unlimited license for individuals. This is a temporary license, and is not intended for show use. We want you to use a show budget to purchase Canvas, not your personal budget.
WHAT FEATURES DO I GET WITH A LICENSE?
When you receive any license, you get unlimited access to Canvas' full feature set. This is no limited feature release, and there's no difference between a monthly and annual plan on a feature level. With all plans, you'll have instant access to all of the functionality of Canvas, including:
Unlimited blank "canvases" to build your designs
Up to 64 channels of audio output
Ability to edit and mix multiple audio files on each canvas
System output controls
Plus a whole lot more!
Can Canvas run a show?
Absolutely. It has run a number of shows, without issue, with more on the way! It has been used at the Prague Quadrennial, The Shakespeare Theater, The Kennedy Center, Woolly Mammoth Theater, and more!
Will it have everything you've ever wanted? Nope. Is it perfect? Definitely not. But purchasing Canvas helps us get there!
What are the system requirements?
Mac OSX 10.13 and higher.
How many computers can I Install Canvas on?
You can currently install Canvas on one computer at a time per license. If you need more than one license please reach out to us.
Are there discounts available?
Yes. We're offering canvas for free to students and early-stage designers, and you can email us at email@example.com to learn more. We want to help artists create and share their art with the world, and believe cost shouldn't be a roadblock. If you have specific requests or needs, please don't hesitate to email us.
Where can I find THE END USER LICENSE AGREEMENT (EULA)?
You can find the current EULA here.
WHERE CAN I FIND MORE INFO ON INSTALLING CANVAS?
You can find documentation to help here.
Can I get a demo?
Of course! Click the support link, and request a demo. We would be happy to show you how Canvas can help you create beautiful sound designs!
Who can I contact with issues Or questions about my account? (Including Cancelling)
Contact us at: firstname.lastname@example.org.