Frequently Asked Questions
What does early access mean?
Early access means we haven't added all of the features we intend to add to Canvas. We believe it has all the functionality to allow you to create and run your project, but we have more ideas we want to implement before a full release.
Why are you doing an early access version?
Think of this as our kickstarter, except you get a working product from day one. We will be releasing updates often, so you can see the new features as we release them.
What is the benefit of BUYING an early access license?
We are especially grateful for our early adopters! If you buy a license during this early access period, you lock in the price for up to one year. You get unlimited access to customer service with hands-on, dedicated support, and you get to influence the features we create in the program!
WHAT FEATURES DO I GET WITH A LICENSE?
When you purchase a license, you get unlimited access to Canvas' full feature set. This is not a limited feature release, and there's no difference between a monthly and annual plan on a feature level. With both plans, you'll have instant access to all of the functionality, including:
Unlimited blank "canvases" to build your designs
Up to 64 channels of audio output
Ability to edit and mix multiple audio files on each canvas
System output controls
Plus a whole lot more!
Can Canvas run a show?
Absolutely. Will it have everything you've ever wanted? Nope. Is it perfect? Definitely not. But buying Canvas helps us get there!
What are the system requirements?
OSX 10.13 and higher.
How many computers can I Install Canvas on?
You can install Canvas on one computer at a time per license.
Are there discounts available?
Yes. We're offering special rates to students and early-stage designers, and you can email us at firstname.lastname@example.org to learn more. We want to help artists create and share their art with the world, and believe cost shouldn't be a roadblock. If you have specific requests or needs, please don't hesitate to email us.
Where can I find THE END USER LICENSE AGREEMENT (EULA)?
You can find the current EULA here.
WHERE CAN I FIND MORE INFO ON INSTALLING CANVAS?
You can find documentation to help here.
Can I get a demo?
Of course! Click the support link, and request a demo. We would be happy to show you how Canvas can help you create beautiful sound designs!
Who can I contact with issues Or questions about my account?
Contact us at: email@example.com.